SYBIL Telephone Teller

SYBIL allows you to communicate directly with our credit union computer with a touch tone phone and a Personal Identification Number. A PIN number is your "signature"; your authorization to complete the inquiry. SYBIL is available to access your credit union accounts 7 days a week, 24 hours a day.

It's Safe and Secure

Access to your account through SYBIL is controlled by your PIN number. If you don't have a SYBIL PIN, call or email the credit union. Your PIN is a security code that only you know. No one else can get information or transact business on your account without it.

Once a PIN is issued to a member, no one may change the PIN but you or an authorized credit union employee. You have the option to change a PIN after it is initially programmed, anytime you call in and access SYBIL.

Things to Remember

You must press keys on your telephone keypad firmly.
Each phone call is limited to five requests.
Transfers are customized to your specific account needs
SYBIL will not allow a transfer which results in a negative balance or below a share pledge.
PIN code changes made by you will take effect immediately.
Any discrepancies in your account by SYBIL must be reported to the credit union immediately.

Call SYBIL! 282-9163

When SYBIL answers you will be prompted for your account number followed by the pound (#) sign. Then you will be prompted for your PIN followed by the pound (#) sign. You may then choose from the following options:

Press "1" to end the call
Press "2" for share information
Press "3" for loan information
Press "4" to change your PIN
Press "5" for credit union hours

Share Information (Option 2)

Regular Shares

Press "1" for available balance
Press "2" to transfer money to your draft account
Press "3" to withdrawal money from your account
Press "4" for the latest dividend posting
Press "5" for the latest transactions posted
Press "6" for a transaction history to be sent
Press "7" to transfer money to another share type or member

Share Draft (Checking)

Press "1" for available balance
Press "2" to transfer money to your share account
Press "3" to find a draft number
Press "4" to withdraw money from your account
Press "5" for the latest dividend posting
Press "6" for the latest transactions posted
Press "7" for a transaction history to be sent
Press "8" to transfer money to another share type or member

Special Savings, Vacation and Christmas Clubs, IRA

Press "1" for available balance
Press "2" for the latest dividend posting
Press "3" for the latest transactions posted
Press "4" for a transaction history to be sent
Press "5" to transfer money to another share type or member

Loan Information (Option 3)

SYBIL will tell you how many loans are outstanding on this account and their current balances. Choose the loan you want more information on then: